Contact Heat Go
Tell us what you need help with.
Send a few details about the work and the home. Heat Go can review what you share and discuss an appropriate next step. If it is easier, you can call or email instead.
Start an enquiry
Plumbing · Heating · Home comfortThe details that help
Start with what you know.
Choose the closest service and explain what is happening at home. A postcode helps Heat Go check the area for the property. Add any equipment details only if you already have them to hand.
- Which service you need or want to discuss
- What is happening and where in the home
- The property postcode
- Make, model or fault code, when known and relevant
Credentials stated by Heat Go
Gas emergency
An emergency should not wait for an online enquiry.
If you suspect a gas leak, call the National Gas Emergency Service immediately on 0800 111 999. This contact page is for non-emergency enquiries. Read the HSE's gas safety guidance.
Useful details before you enquire
A few practical answers.
Information about how to get in touch and what to include for a home-service enquiry.
01What information should I send?
A short description of the work, the room or system involved and your postcode are a useful start. If you know the make, model or any fault code, include it when relevant. You do not need to diagnose the issue yourself.
02Which services can I ask about?
You can enquire about plumbing, central heating, boiler services, gas services, air conditioning and heat pumps. If you are unsure which service best matches the work, choose the closest option and explain what is happening in your own words.
03What area does Heat Go cover?
Heat Go works in North London and the surrounding area. Specific coverage depends on the enquiry and property, so include your postcode and ask the team to confirm whether the address is within the area served.
04What are the stated working hours?
The hours provided for Heat Go are 8am to 8pm. The days of operation have not been confirmed. Please contact Heat Go to check availability for the day you have in mind.
05Can I call instead of using the form?
Yes. You can call +44 7551 336264 or email heatgoltd@yahoo.com. The form on this page is a preview-only frontend and does not send or store your details.
06How can I ask about air-conditioning call-out charges?
The amount and terms have not been confirmed for publication. Include the work you are considering and ask Heat Go to confirm whether a call-out charge applies, what it covers and the relevant terms before a visit is arranged.
07What if I am not sure which service I need?
Select the closest service category or explain the situation in the description. Mention where it is happening in the home and what you have noticed. Heat Go can discuss the information you have and the appropriate next step.
Heat Go Ltd
One clear conversation is a good start.
Describe the work, share your postcode and ask anything you need to clarify. Heat Go can talk through the request and relevant next steps.